Meet the Team

Rick Jennett  - Director of Client Services

Extension 508-661-6833    //    rjennett@smartsourcellc.com

Decades of printing industry experience, beginning with his teenage years in his father’s shop as a “printer’s devil,” have equipped Rick with a vast store of knowledge and know-how, all of which contribute to his ability to serve your needs.

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After having worked as a pressman, production supervisor and job estimator, Rick stepped out of the press room and into the role of print sales, eventually coming to the realization that his real strength lay in problem solving for his clients.

This led him to found RPJ Associates in 1991 with the understanding that he and his colleagues would dedicate themselves to providing the highest level of service and quality to clients. Rick and his team are honored to count many of Greater Boston’s most outstanding companies and institutions among its customers.

After 26 years of being an entrepreneur, Rick made the decision to merge with Smart Source in Waltham, Massachusetts. This merger allowed the RPJ Team to take advantage of the Smart Source extended services and vendor availability.

Rick’s unique ability to problem-solve by matching your total needs for printing and promotional items with outstanding resources ensures your entire satisfaction, no matter how complex or demanding the job. Working with the Smart Source team of dedicated professionals he is able to save you time and money by optimizing the mix of printers, finishers and promotional item suppliers required to complete your project.

Judy Callahan  - Client Services

Extension (781) 810-9258    //    jcallahan@smartsourcellc.com

Judy has been with RPJ Associates, and now Smart Source LLC, for over 18 years and she has been in the printing and mailing industry for over 30 years. During that time she has held Customer Service, Outside Sales and Account Management positions while managing many different types of projects. Judy brings many different skill sets to Smart Source, including her detailed attention to project specifications and she excels at problem solving during our client’s projects.  Judy’s strengths are especially helpful during Direct Mail, CD/DVD Media, and Fulfillment projects.

Joann DiFolco-Mabie  - Client Services

Extension (508) 661-6811    //    jmabie@smartsourcellc.com

Joann has been with RPJ Associates, and now Smart Source LLC, for over 24 years and she has been in the printing and mailing industry for over thirty eight years. Joann has grown up in the industry, starting in the “old-school” pre-press area which included darkroom, stripping and plate making responsibilities when thing were done by hand.

She also had many years in the offset print production areas before moving into customer service and estimating. Joann's strength is the planning of many different types of production requirements and knowing which vendors are best suited for any type of project. 

Trisha Brown  - Client Services

Extension (781) 810-9221    //    tbrown@smartsourcellc.com

Trisha has been with RPJ Associates, and now Smart Source for over 20 years and she has been in the printing and mailing industry for over forty years. Trisha literally grew up in the printing industry, working in her Dad’s print shop for many years.

She brings all of her print experience to best manage our clients projects, having a strong knowledge of vendors, paper choices and many different problem solving skills.